All members of staff and volunteers acting on behalf of Berkhamsted Tennis & Fitness agree to:
Prioritise the well-being of all children and adults at risk at all times
Treat all children and adults at risk fairly and with respect
Be a positive role model. Act with integrity, even when no one is looking
Treat all clients with respect
Help to create a safe and inclusive environment both on and off court
Not allow any rough or dangerous behaviour, bullying or the use of bad or inappropriate language
Report all allegations of abuse or poor practice to the club Welfare Officer
Not use any sanctions that humiliate or harm a child or adult at risk
Value and celebrate diversity and make all reasonable efforts to meet individual needs
Keep clear boundaries between professional and personal life, including on social media
Have the relevant consent from parents/carers, children and adults before taking or using photos and videos
Refrain from making physical contact with children or adults unless it is necessary as part of an emergency or congratulatory (e.g. handshake / high five)
Refrain from smoking and consuming alcohol during club activities or coaching sessions
Ensure roles and responsibilities are clearly outlined and everyone has the required information and training
Avoid being alone with a child or adult at risk unless there are exceptional circumstances
Refrain from transporting children or adults at risk, unless this is required as part of a club activity (e.g. away match) and there is another adult in the vehicle
Not abuse, neglect, harm or discriminate against anyone; or act in a way that may be interpreted as such
Not have a relationship with anyone under 18 for whom they are coaching or responsible for
Not to have a relationship with anyone over 18 whilst continuing to coach or be responsible for them
All participating in events or coaching organsied by Berkhamsted Tennis & Fitness agree to:
Be friendly, supportive and welcoming to other children and adults
Play fairly and honestly
Respect staff, volunteers and Officials and accept their decisions
Behave, respect and listen to your coach
Take care of your equipment and club property
Respect the rights, dignity and worth of all participants regardless of age, gender, ability, race, culture, religion or sexual identity
Not use bad, inappropriate or racist language, including on social media
Not bully, intimidate or harass anyone, including on social media
Not smoke, drink alcohol or drugs of any kind on club premises or whilst representing the club at competitions or events
Talk to the club Welfare Officer about any concerns or worries they have about themselves or others
All parents of children participants in the tennis & Fitness programmes organised by Berkhamsted Tennis & Fitness agree to:
Positively reinforce your child and show an interest in their tennis
Use appropriate language at all times
Be realistic and supportive
Never ridicule or admonish a child for making a mistake or losing a match
Treat all children, adults, volunteers, coaches, officials and members of staff with respect
Behave responsibly; do not embarrass your child
Accept the official’s decisions and do not go on court or interfere with matches
Encourage your child to play by the rules, and teach them that they can only do their best
Deliver and collect your child punctually
Ensure your child has appropriate clothing for the weather conditions
Ensure that your child understands their code of conduct
Adhere to your venue’s safeguarding policy, diversity and inclusion policy, rules and regulations
Provide emergency contact details and any relevant information about your child including medical history
1. Purpose and scope
This procedure is designed to help and encourage all employees to achieve and maintain standards of conduct, attendance and job performance. The company rules (a copy of which is displayed in the office) and this procedure apply to all employees. The aim is to ensure consistent and fair treatment for all in the organisation.
Informal action will be considered, where appropriate, to resolve problems. No disciplinary action will be taken against an employee until the case has been fully investigated. For formal action the employee will be advised of the nature of the complaint against him or her and will be given the opportunity to state his or her case before any decision is made at a disciplinary meeting. Employees will be provided, where appropriate, with written copies of evidence and relevant witness statements in advance of a disciplinary meeting. At all stages of the procedure the employee will have the right to be accompanied by a trade union representative, or work colleague. No employee will be dismissed for a first breach of discipline except in the case of gross misconduct, when the penalty will be dismissal without notice or payment in lieu of notice. An employee will have the right to appeal against any disciplinary action. The procedure may be implemented at any stage if the employee’s alleged misconduct warrants this.
3. The procedure
First stage of formal procedure
A first warning for misconduct if conduct does not meet acceptable standards. This will be in writing and set out the nature of the misconduct and the change in behaviour required and the right of appeal. The warning will also inform the employee that a final written warning may be considered if there is no sustained satisfactory improvement or change. A record of the warning will be kept, but it will be disregarded for disciplinary purposes after a period of six months.
Final written warning
If the offence is sufficiently serious, or if there is further misconduct or a failure to improve performance during the currency of a prior warning, a final written warning may be given to the employee. This will give details of the complaint, the improvement required and the timescale. It will also warn that failure to improve may lead to dismissal (or some other action short of dismissal) and will refer to the right of appeal. A copy of this written warning will be kept by the supervisor but will be disregarded for disciplinary purposes after 12 months subject to achieving and sustaining satisfactory conduct or performance.
Dismissal or other sanction
If there is still further misconduct or failure to improve performance the final step in the procedure may be dismissal or some other action short of dismissal such as demotion or disciplinary suspension or transfer (as allowed in the contract of employment). Dismissal decisions can only be taken by the appropriate senior manager, and the employee will be provided in writing with reasons for dismissal, the date on which the employment will terminate, and the right of appeal.
If some sanction short of dismissal is imposed, the employee will receive details of the complaint, will be warned that dismissal could result if there is no satisfactory improvement, and will be advised of the right of appeal. A copy of the written warning will be kept by the supervisor but will be disregarded for disciplinary purposes after 12 months subject to achievement and sustainment of satisfactory conduct or performance.
The following list provides some examples of offences which are normally regarded as gross misconduct:
theft or fraud
physical violence or bullying
deliberate and serious damage to property
serious misuse of an organisation’s property or name
deliberately accessing internet sites containing pornographic, offensive or obscene material
unlawful discrimination or harassment
bringing the organisation into serious disrepute
serious incapability at work brought on by alcohol or illegal drugs
causing loss, damage or injury through serious negligence
a serious breach of health and safety rules
a serious breach of confidence.
If you are accused of an act of gross misconduct, you may be suspended from work on full pay, normally for no more than five working days, while the alleged offence is investigated. If, on completion of the investigation and the full disciplinary procedure, the organisation is satisfied that gross misconduct has occurred, the result will normally be summary dismissal without notice or payment in lieu of notice.
An employee who wishes to appeal against a disciplinary decision must do so within five working days. The senior manager will hear all appeals and his/her decision is final. At the appeal any disciplinary penalty imposed will be reviewed.
Berkhamsted Tennis & Fitness provides tennis and fitness services to people of all ages and levels, every day of the week. We count ourselves as one of the leading all round tennis and fitness coaching programmes in the region.